Built from inside the problem.
CNB Connect didn't start as a consulting idea. It started on job sites and in estimating offices, fixing the same problems over and over for one company.
Most companies don't lack effort. They lack a system that matches how the work really happens.
For more than ten years, Charles Black worked inside commercial construction: estimating bids, managing projects, running safety programs and keeping the technology going. The same pattern showed up everywhere. Good people working long hours, with the important information scattered across spreadsheets, inboxes and one or two people's memories.
Software vendors promised to fix it. Usually the field ended up doing extra data entry, the office kept re-typing, and the new tool was quietly abandoned.
So he started building fixes himself, from the inside, with the people who'd use them.
The path to CNB Connect
Learning where work breaks
Preconstruction, bid days, ground-up project management and safety oversight. Seeing first-hand how an estimate turns into a job and where the handoffs fall apart.
Tools the crews actually used
Timekeeping and employee data (TimeX), mobile safety and QC reporting, field reports and onboarding. Designed with foremen, not just for the office.
Projects that had to land
Microsoft 365 administration, new-division setup, process rollouts and owner-directed initiatives across a company of more than 110 employees, with a $100M+ annual bid pipeline.
Automation with a person in charge
AI phone intake, lead routing and automated follow-ups, always with a clear handoff to a real person.
CNB Connect opens its doors
The same approach, offered to other construction and field-service companies. CNB Connect is part of Crosspointe Solutions, Inc., based in Atlanta, Georgia.
Four rules for every job
Not sure where to start? That's what the first call is for.
30 minutes, no cost, no sales pitch. You'll leave with at least one clear next step.